Skip to main content

​
Overview

Use product branding to customize how Poolside appears in your organization. You can add your organization’s logo and optional partnership text, which appear in both the Poolside Console and the Poolside Web Assistant, and display a custom banner message in the Poolside Web Assistant. Branding customizations apply organization-wide and become visible to all users after you click Save Changes.

​
Access product branding

Prerequisites
  • You belong to a team with the tenant-admin role.
Steps
  1. Open the Poolside Console.
  2. Navigate to Settings > https://mintcdn.com/poolside/fyUKzbRkxqIwtXwu/images/icons/productbranding-icon.svg?fit=max&auto=format&n=fyUKzbRkxqIwtXwu&q=85&s=d362424c5813d4cd041ccdf579e7ae54 Product Branding.

​
Branding options

Upload a custom logo to display in the Poolside Console sidebar and at the top of the Poolside Web Assistant. The logo must be an SVG or PNG file and 1 MB or smaller. To add a logo:
  1. Click the upload area or drag and drop your logo file.
  2. Preview the logo in the preview pane.
  3. Click Save Changes.
To remove the logo:
  1. Click Remove Logo.
  2. Click Save Changes.

​
Partnership text

Add optional text that appears with your logo in the Poolside Console sidebar and at the top of the Poolside Web Assistant. Use partnership text to indicate partnerships or co-branding relationships. The partnership text displays only when you configure a custom logo. If you do not upload a logo, Poolside does not show the partnership text. Example: “In partnership with” or “Powered by” To add partnership text:
  1. Upload a logo if one is not already configured.
  2. Enter your text in the Partnership Text field.
  3. Click Save Changes.
To remove partnership text:
  1. Clear the Partnership Text field.
  2. Click Save Changes.
Display a custom banner message at the top of the Poolside Web Assistant. Use banners for compliance notices, system announcements, usage guidelines, or other important information that users should see during their interactions. To add a banner:
  1. Enter your message in the Banner Text field. The field supports multi-line text.
  2. Click Save Changes.
To remove the banner:
  1. Clear the Banner Text field.
  2. Click Save Changes.